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DIRECTV FAQ's Answered
DIRECTV is America's leading provider of digital satellite entertainment service. DIRECTV provides over 225 channels of television programming to homes and businesses. DIRECTV equipment (small satellite dish, a digital receiver, and remote control) is required to receive DIRECTV programming. DIRECTV offers a wide assortment of television programming sure to please every member of the family - all programming is 100% digital-quality picture and sound.DIRECTV FAQ: DIRECTV have Local Channels?
DIRECTV offers local channels in 143 U.S. cities and their surrounding areas and seems to add cities almost weekly. Check our listings of DIRECTV local channels by city or state. You'll find that DIRECTV offers local channels in HD for a rapidly growing number of US cities.FAQ: Will cable wiring work for DIRECTV?
If the cable TV wiring in your home is RG-6 coax cable, you can probably use it to connect your DIRECTV receiver to your satellite dish. If the cable TV wiring is not RG-6 coax cable, the DIRECTV installer will run new wiring. It is important that you use RG-6 coax cable, due to the frequency of the digital signals the cable must carry.FAQ: Phone line connected to my DIRECTV receiver?
DIRECTV customers must connect their receivers to a "landline" phone for billing and pay per view purposes. This connection sends DIRECTV purchase information from the receiver to the DIRECTV computer system. With the phone connected, DIRECTV customers can order Pay-Per-View movies and special event programming with their remote control. DIRECTV customers can also get popular sports subscriptions such as NFL SUNDAY TICKET, and can have the programming subscription on their main receiver "duplicated" to your other receivers that are connected to the same phone line.Phone line is plugged into my DIRECTV receiver can I still make calls?
Yes. The modem inside of your DIRECTV receiver makes a toll-free call to the DIRECTV computer system usually in the middle of the night and this call only lasts a few seconds, so if you're using the phone, the modem will dial the call again later.
FAQ: Connect multiple TV's to DIRECTV?
Yes. each television set in your home can get separate DIRECTV receiver. This gives you the flexibility of watching different DIRECTV programs on different television sets. If all of your DIRECTV receivers must be connected to the same landline phone and it's only $4.99 a month for separate programming on the second and each additional television set in your home.
DIRECTV FAQ: If I have more than one DIRECTV receiver, do I pay the full monthly subscription for each receiver?
No. You can connect more than one television set in a single household to DIRECTV services. If your receivers are connected to the same phone line, it's only $4.99 a month for separate programming on the second and each additional television in your home. The programming you request for the primary access card in your receiver is copied for all of the access cards in the other receivers and you are authorized to receive this same level of programming on these televisions.
Does Weather Affect My DIRECTV Signal?
During your professional installation, expert installers will optimally place your dish, minimizing lost signals during inclement weather. DIRECTV reception is highly reliable year-round, nationwide. DIRECTV service is only minimally affected by weather, under extreme conditions, but it always returns quickly and clearly. On average, DIRECTV customers only lose signal for 9 minutes a year, that's 99.83% uptime, total - compared to cable outages which can last hours or even days at a time.
What Kind of Programming Does DIRECTV Offer?
1. What are my
programming choices with DIRECTV service?
2. Does
DIRECTV offer channels on an a la carte basis?
3. Does DIRECTV offer music
channels?
4. Are
DIRECTV packages affected by sports blackouts?
5. Does
DIRECTV offer a Spanish-language programming service?
6. Does
DIRECTV offer a Foreign-language programming service?
7. Can you explain the Locks &
Limits (parental controls) feature the DIRECTV System offers?
What are my
programming choices with DIRECTV?
DIRECTV’s English satellite TV programming also has numerous programming packages; DIRECTV FAMILY, over 40 channels of programming for all ages including children’s networks, news, and religious and faith-based television entertainment. DIRECTV CHOICE, in excess of 140 channels with more sports, movie, travel and music channels including XM Satellite Radio. DIRECTV PREMIER, with a variety of over 250 channels including 31 premium movie channels, 30 sports networks, music, documentary, educational, family and specialty programming also includes XM Satellite Radio. Your local television channels are available in most cities.
Does DIRECTV offer channels on an a la carte basis?
DIRECTV typically bundles their programming together into different packages, so that customers can receive the best value possible. However, select channels are available on an a la carte basis. See the programming section for details.
Does DIRECTV offer music channels?
Yes. DIRECTV offers access to up to 36 commercial-free music channels through Music Choice. Ranging from Jazz and Country to Classical and Hit List, there is music available for every musical taste.
Are DIRECTV packages affected by sports blackouts?
DIRECTV has a significant edge in Sports satellite TV programming with it’s long standing exclusive NFL Sunday Ticket™, NFL Super Fan™, NFL SuperCast™ programming. Additional sports programming includes; NHL Center Ice™, NBA League Pass™, ESPN FULL COURT, MEGA MARCH MADNESS, ESPN GamePlan™, NASCAR HotPass™, HOTPASS Zone, MLB Extra Innings™, MLS DirectKick™, Setanta Sports™, CricketTicket and Local Sports Network programming.
Does DIRECTV offer a Spanish-language programming service?
DIRECTV Latino satellite TV programming services are available across the US. With 4 television programming packages to choose from, you’re sure to find the package that’s right for you. DIRECTV BASICO, gives you over 65 channels, including more than 40 Spanish language channels. DIRECTV FAMILIAR, delivers more than 140 channels, includes 40 Spanish Language channels available in the Basico package plus more than 100 English programming channels. With DIRECTV FAMILIAR ULTRA, you’ll be able to watch over 200 channels and finally DIRECTV LO MAXIMO gives you over 260 channels including 30 premium movie channels, 25 specialty and regional sports networks.
Does DIRECTV offer a Foreign-language programming service?
DIRECTV International programming services are available in Arabic, Brazilian, Caribbean, Chinese, Filipino, Italian, Korean, Polish, Russian, South Asian, and Vietnamese.
Does DIRECTV have parental controls?
The Locks & Limits feature built into your equipment lets you restrict access to movies based on the motion picture rating system, pay per view spending limits, and block the viewing of entire channels. This is a great feature for parents who wish to control what their children watch on DIRECTV programming.
DIRECTV offers access to over 225 channels of programming entertainment. If you are a parent, you may want to limit the channels that your children are watching. Let's face it, you can't always watch what your children are doing. Maybe you want to order HBO programming, but you don't want your children watching it - or - maybe you have young children in the house and you don't want them to watch programs you deem unsuitable for their age. DIRECTV has a perfect solution!
The Locks & Limits feature built into your equipment allows you to restrict unsupervised television viewing however you want to. You can block specific movies based on their MPAA rating, lock out entire channels, set limited viewing hours, or even establish spending limits on pay per view programming. This is a great feature for parents who wish to limit the programming that their children watch on DIRECTV, but don't want to limit their programming options, when they pick their programming packages.
With the Locks & Limits feature, you can protect your children from flipping to channels that are inappropriate for their age group. There is no limit to the amount of channels that you can lock out from your children's view, and when it's time to watch what you want to watch, you can easily access the programming you like by entering your personal identification (PIN) number (see your owner's manual for details).
Answers about DIRECTV Billing
1. How are customers billed
for DIRECTV programming?
2. How do I pay my DIRECTV bill?
3. Can I pay my DIRECTV bill online?
1. How does DIRECTV bill
customers? Customers are billed by DIRECTV for the programming
package that they purchase, plus any pay per view programs, and sports
packages you order. We bill in advance for most programming. Pay per
view movies are automatically charged to your bill after you order them,
if you maintain a continuous phone connection to your receiver.
2. How do I pay my DIRECTV bill? Customers may pay their bills by using electronic funds transfer (EFT) payment service that automatically deducts your DIRECTV payment from a checking account or credit card. Another payment method is to mail their payment in.
3. Can I pay my DIRECTV bill online? Yes. When you register with DIRECTV.com, you can manage your account online. In addition to paying your bill, you can view your current and past DIRECTV billing statements, view recent transactions and set up automatic billing plans - 24 hours a day, 7 days a week.
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